Advice & Service

It is important to service watches regularly in order to ensure that they will run perfectly, year after year.

Cleaning

Clean the surface of the watch by polishing gently with a microfiber cloth. The case and metal strap can be cleaned with a small toothbrush and soapy water. Dry with a soft cloth.

Leather is an organic product that is subject to natural aging processes. These processes are accelerated by contact with water. For this reason it is important to keep leather straps away from water.

Regular servicing

Mechanical watches are sophisticated, precise instruments made up of many finely-tuned mechanical components. They need regular servicing in order to maintain their precision and continue to run perfectly, year after year. So we recommend having your B SWISS watch verified every four years by an authorized service agent.

If the inside of the glass mists over due to trapped moisture, take your watch to an authorized service agent without delay.

Guarantee and water resistance

Your B SWISS watch has been manufactured with the utmost care. However, in the event that any material or manufacturing defect should become apparent, B SWISS offers a two-year guarantee from the date of purchase. Normal wear and tear and damage caused by the improper usage of your watch are excluded.

The guarantee is valid once the guarantee certificate has been completely filled out by an official dealer when you purchase your watch. In the event of a claim, please contact your official dealer or one of our official service centres. Please present your watch and the completed guarantee certificate.

A watch tested to 3 atm (30m) is resistandt to sweat, drops of water and rain. Water resistance is guaranteed only if the crown is in the initial position and should be checked once per year.

The binding nature of meter data:

30m (3 atm): Do not swim/dive

50m (5 atm): Bath, shower, swim

100m (10 atm): Swim, snorkel

200m (20 atm): Swim, snorkel, dive

300m (30 atm): Deep-sea diving